Distinguish between leadership and management. Confirm and agree your own role and responsibilities in championing well-formed outcomes. Recognise the value of operational consistency and relate its relevance to your own work situation. Apply techniques to limit uncertainty in the workplace during times of organisational change. Focus on the role each unique individual plays when achieving operational balance. Review your own personal leadership style. Effectively reconcile two opposing ideas while maintaining the ability to perform effectively. Quantify the impact of using a flexible structure to improve results under pressure. Feedback on the principal managerial factors influencing responsibility, behaviours & action. Develop a system for organising your priorities and achieving recognised objectives. Identify 5 techniques to stretch the amount of time which can be used as your personal resource. Confirm three ways to release discretionary effort within your teams. Positively influence the performance levels of each of your team members. Provide evaluative feedback which engages the employee and encourages ownership of any agreed actions. Be able to plan, organise & implement your work own schedules more effective.

“ the test for a first rate intelligence is the ability to hold two opposed ideas in mind at the same time and still maintain the ability to function..”

F Scott Fitzgerald